Privacy Policy

This Privacy Policy describes:

  • The ways we collect personal data about you and why we do so
  • How we use your personal data, and
  • The choices you have about your personal data.

This Privacy Policy applies to Focus' games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on IIIHeirs.com. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

CONTACT US

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through: email: support@iiihstudios.com

THE DATA WE COLLECT

The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.

Data you provide us directly.

  • Contact information (such as name, street address and email address or phone numbers)
  • Business information (such as name, street address, EIN, structure type, etc)
  • Your messages to the Service (such as emails)
  • Other data you choose to give us (such as data to identify a lost account or data you provide to participate in survey or promotional programs)

Data we collect automatically.

  • Data about your account and activity, including in most cases an automatically created internal account ID
  • Your IP address and mobile device identifiers (such as your device or advertising ID)
  • Data about your device, such as device name and operating system, browser type and language, internet service provider, and ISP
  • Approximate location data (as derived from IP address)
  • Precise geo-location data of advertising campaigns (GPS, with your consent)
  • Data about your use of the Service, such as your activity data and your interactions with the Service
  • Data about your advertising campaigns performance; to help us to provide a more effective service for you.

Data we collect from our partners.

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:

  • Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)
  • Demographic data (such as to determine the coarse location of your IP address)
  • Data to fight fraud (such as refund abuse in games or click fraud in advertising)
  • Data that you have made available to us from a third party service (such as LINE, WeChat, Google or Facebook) via your privacy settings

WHY DO WE COLLECT YOUR DATA

We use your data for a variety of business purposes, such as:

To make the Service work.

To perform the contract, we process data necessary to 

  • Create accounts and allow you to use our Service
  • Operate the Service
  • Verify and confirm payments
  • Provide and deliver products and services you request
  • Send you Service-related communications
  • Enhance our services
  • To make the Service more suitable for you

To enhance our Service. We have a legitimate interest to process necessary data to

  • Track the performance of your advertising campaigns
  • Track your use of our services to determine what works for you and what does not.

In order to keep the Service and its features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

  • Analyze and monitor use of the Service and its features
  • Moderate correspondence within the service either automatically or manually
  • Take action against fraudulent or misbehaving users.

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.

WHO CAN SEE YOUR DATA

Apart from IIIHStudios, your data can be accessed by others in the following situations:

OUR SERVICE PROVIDERS

IIIHStudios has vendors to us provide the Services. These vendors process your data only at and according to IIIHStudios´ instructions to provide the Service, and perform tasks such as hosting, user support, analytics and fraud prevention.

Other companies and public authorities.

In order to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our users or others.

YOUR RIGHTS AND OPTIONS

Opt-out of marketing emails and other direct marketing.

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications. Note that you may still continue to receive non-promotional emails from us, such as communications regarding the Service or updates to our Terms of Service or this Privacy Policy and or emails directly associated with the performance of your service. 

Access the personal data we hold about you.

If you request, we will provide you a copy of your personal data in an electronic format. To make a request, email us at support@iiihstudios.com with a subject title as “Data Request”. Please note that this delivery may take some time as our data sets are generalised, so we will have to identify who you are specifically before sourcing your data. Also, requests will be dealt with on a first come, first serve basis. 

Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location permissions sharing in your device settings.

We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact send us mail at 1821 Oakridge rd, Weimar, TX, 78962. You may also contact your local data protection authority for unresolved complaints.

If you wish to exercise any of your data subject rights described above, please use the support options described in Contact Us above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your Merchant account (for example through IIIHStudios' Merchant Portal), or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.

You may have a right not to receive discriminatory treatment as a result of your exercise of these rights. 

HOW DO WE PROTECT YOUR DATA

Security Safeguards

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention

We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.